Privacy Policy

Effective Date: 19/06/2025

The Hope Planet website is owned and operated by The Hope Planet, which acts as the data controller of your personal information.

We have adopted this Privacy Policy to explain how we process the information collected through the website and to outline the legal basis for such processing, following international data protection regulations, including the General Data Protection Regulation (GDPR).

We are committed to maintaining the confidentiality, integrity, and security of your personal information..

Personal information we collect:

When you visit The Hope Planet website (https://thehopeplanet.com), we may collect the following information:

a. Device Information

Automatically collected data includes:

• IP address

• Browser type and version

• Time zone settings

• Installed cookies

• Pages visited

• Referring websites or search terms

• Interaction behavior on the website

  This data is referred to as “Device Information.”

b. Information You Provide Voluntarily

When you fill out a form (such as the contact form), we may collect:

• Name

• Email address

• Telephone number

• City of residence

• Organization

• Any other data you choose to share

  We do not require registration, but if you use certain features, this information may be necessary.

Why do we process your data?

We process your personal data for the following purposes:

• To respond to inquiries and provide customer support

• To improve website performance and user experience

• To ensure security, prevent fraud, and analyze website usage (for statistical purposes)

• To fulfill any contractual obligations (if applicable)

• To comply with legal obligations

You may use the website without revealing who you are. However, if you choose to fill out forms or use interactive features, we may need to process your data accordingly.

Legal Basis for Processing (GDPR)

We rely on the following lawful bases for processing your data:

• Consent: when you submit information via contact forms or opt-in to receive communications

• Contractual necessity: to provide services you have requested

• Legitimate interest: for internal analytics, fraud prevention, and site maintenance

• Legal obligation: when processing is required to comply with applicable laws

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via contact@thehopeplanet.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• Be informed about how your data is collected and used

• Access the personal data we hold about you

• Request correction or deletion of your data

• Restrict or object to certain types of processing

• Request data portability

• Withdraw consent at any time

• File a complaint with your local data protection authority

To exercise these rights, contact us at: contact@thehopeplanet.com

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before submitting any personal data.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We may disclose your personal data if required to do so by law, subpoena, or court order, or if we believe such action is necessary to:

• Comply with legal obligations

• Protect and defend our rights or property

• Prevent fraud

• Ensure personal safety

Updates to This Policy

We reserve the right to amend this Privacy Policy. Updates will be posted on this page with the updated effective date. We recommend reviewing this policy periodically.

Contact information:

For more information or to exercise your rights regarding your personal data, you may contact us at:

The Hope Planet
Email: contact@thehopeplanet.com